Refund and Returns Policy

Thank you for shopping with IVR2021 Grips and More. We strive to provide high-quality products and a satisfactory shopping experience. If you are not completely satisfied with your purchase, we offer a refund and returns policy subject to the following terms and conditions:

Returns Eligibility:

• Products must be unused and undamaged.
• Return requests must be made within the specified period from the date of product delivery.

Return Process:

• To initiate a return, please contact us at info@ivr2021.com within the specified return period.

Refund Process:

• Refunds will be issued upon receipt and inspection of the returned product.
• The original shipping charges will be deducted from the total refund amount.
• Please note that refunds will be processed using the same payment method used for the original purchase.

Damaged or Missing Items:

• If you receive damaged or missing items, please report the issue to us within the specified period from the date of receipt.
• We may require photographic evidence of the damage to facilitate the resolution process.

Shipping Costs for Returns:

• You will be responsible for covering the shipping costs associated with returning the product(s) to us.

Exchanges:

• At this time, we do not offer direct exchanges for products. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Changes to Policy:

• IVR2021 Grips and More reserves the right to amend or update the refund and returns policy at any time, without prior notice.
• Any revisions to the policy will become effective immediately upon being posted on our website.

Please read and understand our refund and returns policy carefully before making a purchase. By proceeding with your order and creating an account on our website, you acknowledge and agree to abide by these terms and conditions. If you have any questions or need further assistance, please don’t hesitate to contact us.